Reference

Privacy Policy Built for Mobile Access

We handle player data the way we handle your account — direct, secure, minimal collection. When you deposit through bKash, Nagad or Rocket, we collect what's needed to clear the payment and verify your account, nothing beyond that.

Account data onlyPayment verificationDevice sessionsContact preferencesSecurity logs
wpcnt Privacy Policy Built for Mobile Access
PRIVACY CONTACT

Reach Us About Data Requests

If you want to review what data we hold, request deletion, or update account preferences, use the support paths below. We respond to data access requests within the timeframe local regulations require. Phone and live chat handle urgent account security questions; email works for formal deletion or correction requests.

Team online

Live Chat

Open the chat icon in the account menu for immediate help with privacy questions, data access requests or security concerns. Available when you're logged into your wpcnt account on mobile or desktop.

Email Support

Send data deletion or correction requests to our support email. Include your registered phone number and account username so we can verify the request. We reply within two business days with next steps.

Phone Line

Call our Bangladesh support number for urgent account access or security issues. The line operates during peak gaming hours; check the contact page for current availability and hold times.

DATA PRACTICES

How We Secure Your Information

We encrypt payment data between your bKash, Nagad or Rocket app and our servers using SSL protocols. Passwords are hashed, never stored as plain text. Withdrawal verification uses OTP codes sent to your registered phone number. We log device access to detect unusual login patterns and alert you if a new device requests your account. Cookie settings give you control over tracking preferences, though disabling certain cookies may affect lobby continuity across sessions.

Payment Encryption

Every bKash, Nagad and Rocket deposit moves through SSL-encrypted channels. Your payment PIN stays on your wallet app; we receive only the transaction reference needed to credit your account balance.

Session Security

Device fingerprinting tracks where you log in. If a new phone or browser requests your account, we send an OTP to your registered number before allowing access. Active sessions expire after inactivity to prevent unauthorized use.

Data Retention

Account records stay active while you use the platform. Inactive accounts archive after the period your region's regulations allow. Archived data includes transaction history and account preferences, not raw payment credentials.

User Rights

You can request a copy of your data, ask for corrections, or submit a deletion request through our support channels. We process requests within the timeframe local law requires and confirm completion by email.

Common Data Questions

We collect your phone number, preferred payment method, and device identifiers during registration. This lets us verify deposits, match bKash or Nagad transfers to your account, and secure your login across devices.

We do not sell or share payment credentials. Your bKash, Nagad or Rocket PIN stays on your wallet app. We log only transaction references to match deposits and withdrawals to your account balance.

Contact our support team through live chat or email with your registered phone number and account username. We verify the request, then process deletion within the timeframe local regulations require and confirm by email.

We use session cookies to remember your login state, language preference and recent game history. You can disable non-essential cookies in your browser settings, though this may reset your lobby view each time you visit.

Active account records stay current while you use the platform. Inactive accounts archive after the period your region's regulations allow. Archived records include transaction history and account preferences, not raw payment credentials or PINs.

Use live chat or call our Bangladesh support line immediately if you see logins from unfamiliar devices or unauthorized withdrawals. We log every device session and can freeze your account while we investigate suspicious activity.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.